Versatile Professional with expertise in Business Development, Technical Support, and Customer Engagement. I am dependable, fast to pick things up, motivated, goal-oriented, and ultimately, I always strive to offer my best. Seeking to leverage expertise in streamlining processes and optimizing productivity in a dynamic virtual environment.

IQOR PHILIPPINES
(TSR/CSR/DSG)
Handling customer complaints in regards to their device/plan/account and also doing basic troubleshooting on their devices.
Dealing with store dealers if they need some help in regards to customers account/device.

ALORICA PHILIPPINES
(CUSTOMER SERVICE REPRESENTATIVE)
Addressing costumer complaints.
Maintaining records by updating account information.
Diagnose and fix device technical issues for customers.
Give a bill explanation and upsell goods and services.

IBD
(FLOOR SUPPORT | ADMIN SUPPORT)
Preparing reports and inputting data in CRM are the primary responsibilities of administrative support personnel.
Examining agents documentation.
Upload leads via CRM and verify lead status.

CLOUDSTAFF PHILIPPINES
(EXECUTIVE ASSISTANT)
Responsible for contacting warm leads over the phone to generate appointments.

OUTSOURCED HR SOLUTION
(BUSINESS DEVELOPMENT EXECUTIVE)
Prospecting, generating, qualifying and following up on leads and collecting client details such as business name, business owner name, business address, phone number ,business email and business website.

CHIP CHIP EDU
(ESL TEACHER)
Teach non-native speakers of English reading, writing, speaking, and listening abilities.
Create and carry out lesson plans that satisfy each student's needs while also being in line with the curriculum.
Regular quizzes, tests, and assignments are used to gauge the progress of the students.