Bachelor of Science in Tourism
Goldenstate College, General Santos City, Philippines
Hi there! I'm Amiel from Philippines, a dynamic and creative Social Media Manager and Virtual Assistant with a passion for helping businesses thrive in the digital realm. With my expertise in social media strategy, content creation, and virtual assistance, I'm here to take your online presence to new heights!
Goldenstate College, General Santos City, Philippines
-Help colleagues and set up the office in a way that streamlines processes
-Booking of Flights
-Ensure Clients information is accurate and valid by creating and updating records
-Plan and schedule meetings and appointments
-Lead Generating Contents
- Provided prompt customer support with a professional, friendly, and patient attitude.
-Completed customer insight reports and input over 8000 units of sensitive data.
-Trained 5 new hires on company-specific policies, procedures, and compliance guidelines.
-Received a 5-star customer satisfaction rating through voice communications.
-Politely Addressed any customer's complaints, escalating to management when necessary.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.