Bachelor of Science in Psychology, Sta.Teresa College

Social Media Management
Appointment Setting
Email Management
Data Entry
Lead Generation
Telemarketing/Cold Calling
Medical Transcription
Administrative tasks

GSuite
MS Office
Asana
Hootsuite
AllEvents
Canva
LinkedIn Sales Navigator
Facebook
Instagram
LinkedIn
Twitter
Jotform
Constant contact
Company Hub
Apollo
Trello
ClickUp
Citrix

HEALTH CLINICAL SERVICES ANALYST, Accenture

- Provide documentation coverage for assigned healthcare providers
- Navigate the client's electronic health record (EHR) to enter clinical reports and data directly into the client’s EHR

SOCIAL MEDIA MANAGER/ APPOINTMENT SETTER, Freelance

- Manage and oversee social media content and schedule posts through Hootsuite, and create graphics using Canva
- Create events and ads on Facebook and other social media platforms, and create landing pages and payment forms
- Outbound calls and emails to potential clients

ACCOUNT MANAGER, Linkserve Solutions BPO Inc.

- Outbound calls for surveys
- Respond to emails
- Create reports using Microsoft Office and Google Drive

GENERAL VIRTUAL ASSISTANT, Cyberworx Pro

- Assist clients with any administrative tasks they need help with
- Manage and oversee social media content and create graphics using Canva
- Data entry, lead generation, and email management

TRAINEE CLIENT PARTNER, Access Healthcare

- Conduct outbound calls on behalf of the providers to the insurance companies to obtain claim status
- Document the call notes and take appropriate action on the revenue cycle system

PHARMACY BENEFITS ANALYST, Optum Global Solutions

- Work with Pharmacy Network Management, Client Management, and Pharmacy Network Management to implement necessary changes in the pharmacy claim
adjudication system
- Research and respond to all claims processing inquiries from Client Management, Clinical, and other internal departments

HR STAFF, Sta. Teresa College

- Maintains current HR files and employee information by entering and updating employment and status-change data, and employee confidence, and protects operations by keeping human resource information confidential.
- Provides payroll information by collecting time and attendance records and secretarial support by entering, formatting, and printing information; organizes work; answers the telephone; relays messages; and maintains equipment and supplies.

Medical Virtual Assistance Training, ProVA

General Virtual Assistance Training, ProVA

RISE Leadership Workforce Training and Development for VA's, Paramount Recruitment Agency