2021
BSED - English
Mindanao State University
More Info About Me
I am passionate about providing excellent care and service to others. I excel at generating and implementing new ideas. People recognize me for my efficiency, motivation, and strong organizational skills. I tackle problems with a clear, positive mindset. I thrive in collaborative teams that foster innovative thinking. I look forward to applying my detail-oriented, hardworking, and flexible approach to achieving positive outcomes for individuals and organizations alike.
My Skills and Competencies
Appointment Setter
Bookkeeping
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2021
College of Education
(Student Assistant)
Student Assistant works with a university staff member, performing administrative tasks set out by a staff member. SA assists a University Staff with lecture preparation and office work. The student assistant role includes responsibilities such as printing, proofreading, communicating with students and staff, and filing.
2021
-
2022
Teleperformance
(Customer Service Representative)
The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
2022
-
2023
Concentrix
(Customer Support Associate)
Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
2022
-
2024
Facebook
(Social Media Manager)
A Social Media Manager is responsible for driving online presence by designing and executing effective social media strategies. The role will involve creating captivating content, branding, managing customer interactions, analyzing performance metrics to optimize social media presence and achieve business objectives and copywriting as well as Engagement.
February
-
April
PowerOp
(Appointment Setter)
Scheduled appointments
Communication skills: phone, email
Cold calling & follow-up
Lead database management
Prospect qualification
Efficient schedule coordination
2023
-
2024
Hijrah Hospital
(Medical Assistant/Secretary)
As a Medical Assistant/Secretary at Hijrah Hospital, my responsibilities include managing billing and insurance processes, handling administrative tasks, and occasionally running errands for the hospital owner. I ensure smooth operation of daily administrative functions and provide support for various medical and office tasks, contributing to the overall efficiency of the hospital.
My Services
Bookkeeping
Preparing, tracking, and organizing all financial transactions
Graphic Designs
Skilled in graphic design, from concept to creation—let’s make your vision a reality!
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Appointment Setter
Scheduled appointments Communication skills: phone, email Cold calling & follow-up Lead database management Prospect