Hey I am Alyanna

Multifaceted Professional with Healthcare, Hospitality, and Administrative Expertise

I am a detail-oriented and compassionate Nursing graduate with a diverse professional background that blends healthcare knowledge with strong administrative and customer service expertise. Having gained experience as a Supervisor in the hotel and restaurant industry, I bring exceptional organizational, communication, and multitasking skills, along with a strong ability to manage high-pressure situations. My role as an Administrator in a Membership Department has sharpened my administrative abilities, allowing me to efficiently manage client needs, scheduling, and data management.

With a passion for healthcare and patient support, I am excited to leverage my nursing education and extensive cross-industry experience to excel as a Medical Virtual Assistant, providing high-quality administrative support and empathetic patient care.

Alyanna Ibe
Bacolod City, Philippines
alyannaguerrero@yahoo.com
Freelancer
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My Skills and Competencies

Admin Support
Multitasking
Patient Care Management
Critical Thinking
Social Media Management
Data Entry
Attention to details
Medical VA

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
Bachelor of Science in Nursing

Riverside College, Inc.

2012
Bachelor of Science in Hotel and Restaurant Management

Mariners' Polytechnic Colleges Foundation

2020 - 2024
Riverside College Inc.
(Nursing Student - Clinical Experience)

- Assisted in patient care, including administering medications, taking vital signs, and performing assessments.
- Documenting patient care, vital signs, and treatment notes in medical records.
- Provided patient education regarding medications, post-care instructions, and health management.

2018 - 2019
L’ Fisher Hotel
(Supervisor)

- Created and managed staff schedules, ensuring optimal coverage during peak hours.
- Maintained employee records and tracked attendance.
- Handled day-to-day paperwork, maintained digital records, and organized staff files.
- Managed communication with vendors, suppliers, and team members, ensuring smooth operations.
- Monitored stock levels, conducted regular inventory audits, and handled order processing with suppliers.
-Maintained accurate records of stock usage, wastage, and cost control to assist in financial reporting.
- Assisted in cash reconciliation, invoice processing, and generating sales and expense reports.
Managed POS data and prepared end-of-day financial summaries for management review.
- Ensured compliance with health, safety, and labor regulations by maintaining detailed records.
- Managed documentation for food safety inspections
- Monitored and addressed customer feedback, maintaining logs for future improvement.

2014 - 2015
Yellow Cab Pizza Co.
(Management Trainee)

- Handled day-to-day administrative tasks such as maintaining digital records, filing, and managing communications.
- Assisted in preparing for health inspections and maintaining up-to-date certification documentation.
- Supported marketing efforts by maintaining customer databases and helping with promotional campaigns.
- Supported budget tracking by preparing expense reports and reviewing sales performance data.
- Assisted in handling customer feedback and managing reservations and event bookings..

2012 - 2014
Resorts World Manila
(Administrator)

- Managed and updated membership accounts, ensuring accuracy in member data, renewals, and cancellations.
- Assisted with new member onboarding by processing applications, verifying information, and issuing membership.
- Maintained and organized digital and physical membership records, ensuring all data was accurate and up-to-date.
- Processed changes in member status, benefits, and eligibility, ensuring timely updates across systems.
- Generated membership reports for management, tracking trends, engagement, and overall member satisfaction.

My Services

Medical VA

Managing administrative responsibilities while adhering to healthcare rules such as HIPAA.

Virtual Assistance

Administrative, technical, or creative support to clients remotely, managing tasks.


Works

Med VA

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bacolod City,
Philippines
Email :
alyannaguerrero@yahoo.com


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