- altheaalpuerto18@gmail.com
- live:.cid.a9d74c715532b31
- https://www.linkedin.com/in/althea-alpuerto
- +63 9944385412
- Althea Alpuerto
Virtual Assistant with knowledge in managing administrative duties for remote teams who is proactive and detail-oriented. Strong ability to analyze and a dedication to provide outstanding support are essential.
Customer Service Representative, Health Insurance Account
Supports customers by providing helpful information, answering questions, and responding to complaints. Help and support clients and customers to ensure that customers are satisfied with products, services, and features. Processing claims billing, manage authorization, sending of INN doctors and facilities, insurance eligibility, processing explanation of benefits, service coverage, processing CPT codes coverage and checking prescription coverage and authorization.
Sales Representative
Seasonal Account. Assist customer for placing an order
Healthcare Customer Service Representative
Insurance eligibility, checking member's allowances, assist them for placing an over the counter items within their allowance eligibility
Retail Customer Service Representative, Amazon
Process replacement and refund
Appointment Setter
Sending message to pool builders owner/ceo of pool installation using social media accounts set an appointment to help gain more client/customers.
Appointment Setter
Calling prospect leads to set an appointment for new regulated life insurance
Holy Cross College of Sasa
Accounting and Business Management
CSD
Authorization Management
SVA
OCWA
Predictal
Express Script Evernoth
Ring Central
Zoho CRM
Ringy