I am a highly motivated and detail-oriented virtual assistant with four years of experience providing administrative support roles. My goal is to secure a challenging virtual assistant position where I can utilize my strong communication and organizational skills to simplify workplace procedures and exceed client expectations. I have a passion for providing outstanding customer service and am excited to contribute to a team that values excellence and innovation.

Mang Inasal Restuarant

Service Crew (Quality Control)

Hinduja Global Solutions (HGS)

Customer Service associates

Telus International Philippines (TIP)

(2020)Customer Service Representative (Frontline Inbound Agent) for 8 months.

(2021) Got Promoted to Escalation Supervisor (Doing Email and calls which are both Inbound and Outbound) for more than 1 year.

(2022) Got Promoted as Quality assurance Analyst (Quality Auditor).

Sta.Cruz National High School

Grade-10 Completion

Camarines Norte College

Bachelor of Secondary Education (Major in English)

TESDA NCII

Computer Systems Servicing (CSS)