Secondary Eduation
San Miguel National High School - General Academic Strand
Bachelor of Science in Hospitality Management
STI College Muñoz - EDSA
I always believe that progress requires consistency and a clear goal for every task. I am fond of creating outputs with my undivided attention and making sure that at the end of the day, I am able to complete my task.
I have worked in the BPO industry for 3 years, which has trained me to have a better mindset on all things. I decided to change my career to focus on my goal, which is to have career advancement and to become a social media manager and a virtual assistant that can work independently. I am keen on details and a goal-oriented person who commits to having a meticulous approach to my work and making sure that any output before completion will be of premium quality. I have the initiative to perform tasks that I consider helpful to the business and to be able to suggest improvements and innovations along the way.
I am a man who values integrity, honesty, and responsibility, which I believe are the essence of being not only a virtual assistant but a person.
San Miguel National High School - General Academic Strand
STI College Muñoz - EDSA
- Help dashers with complaints and questions regards with live orders.
- Give assistance for dasher about their drive assignments and payments.
- Following up and making sure that merchant and customer are aware of the status of their orders.
- Evaluated the loan and credit needs of clients, taking into consideration all aspects of their financial background in relation to policies and regulations.
- Carefully monitored customer account relationships through strategic financial analysis.
- Managed services solutions with an emphasis on customer satisfaction.
- Built a strong working knowledge of the company procedures and protocols.
- Developed a strong working knowledge of products and offerings.
- Offered new services based on the needs of a customer.
-Upheld the highest standards of honesty and integrity.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.