Accountancy, Business, and Management
Saint Bernadette College of Alabang
Resourceful and self-driven professional with years 3 of experience as an entrepreneur and business manager. Demonstrated ability to handle diverse tasks, streamline processes, and ensure smooth day-to-day operations. Proficient in utilizing technology and software tools to maximize productivity. Adept at time management, communication, and problem-solving.
Saint Bernadette College of Alabang
• Handles product listings, descriptions, and pricing strategies to maximize sales and profitability
• Support customer needs in sizing and fit options through chat, call, and meet-up
• Managed inventory, restocked products, and coordinated shipments to ensure timely delivery to customers
• Maintained a 5-star rating on customer feedback platforms through exceptional service, quality craftsmanship, and attention to detail
• Formulated work orders using our CEO’s account for crew and managed to receive orders
• Specialize in utilizing Dispatch Software (Shipday) to provide real-time tracking, manage delivery routes, and establish cost-effective delivery operations.
• Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
• Organizing credentialing applications of potential candidates for non-emergency medical transport-independent contractors
• Followed company processes and procedures for maximum compliance
• Assisted customers with sales and service needs
• Greeted customers stopping by the store and helped them to desired places
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Accuracy and efficiency in data management.
Empathetic professional committed to providing positive customer experience and resolving inquiries.