Bachelor of Science in Aircraft Maintenance

Medical Virtual Assistant (Front Desk/Patient Support)

Scheduled patient appointments via phone, optimizing provider time, treatment room use, and patient satisfaction
Greeted and assisted patients, managed appointment calendars, and maintained accurate records and accounts
Handled financial tasks including updating billing information, recording charges, managing patient credit, and processing third-party claims
Responded to patient emergencies with professionalism and care
Provided comfort and support by addressing patient concerns and maintaining a welcoming reception area
Managed patient charts and reports in both EMR systems and physical files
Ensured confidentiality of medical, personal, and financial information in compliance with HIPAA standards
Oversaw new patient intake process, ensuring smooth onboarding and accurate documentation
Managed incoming and outgoing communications via fax and email

Medical Virtual Assistant (Front Desk/Medical Records)

Doing Outbound calls using Ring Central to patients, insurance providers, and other medical provider facilities
Scheduling patients’ appointments
Collecting medical records
Fulfilling patient orders like imaging tests, referrals, pre-authorization, and lab orders
Monitoring the fax machine
Other tasks that the doctor assigned to do.

Data Entry Specialist (Identity Verifier)

Responsible for ensuring the correct identity of delivery riders.
Confirm personal identification documents' authenticity and alignment with an individual's biometric data.
Scrutinize and interpret documents to ensure accuracy, authenticity, and adherence to relevant regulations and standards.
Use advanced analytical techniques and tools to combat fraudulent activities.
Compare, validate, and amend information across various data sets to maintain accuracy and consistency.

Data Entry Specialist (Medical Records Review)

Accurately input and update data into the company's database systems.
Maintaining records and accounts.
Create and maintain data and forms to a standard set by staff and ensure the privacy of patient data.
Maintains operations by following policies and procedures, reporting needed changes.
Filing charts and reports both in electronic medical records and standard chart.
Contributes to team effort by accomplishing related results as needed.

Medical Virtual Assistant (Patient Care Coordinator)

Scheduling patient appointments.
Managing patient records.
Doing inbound and outbound phone calls and emails.
Providing customer service.
Data entry.
Other administrative tasks as needed.

Medical Terminology

Knowledge of Healthcare Systems

Appointment Scheduling

Data Security Compliance

Administrative Skills

Problem-Solving

Tech Savvy

Accuracy and Attention to Detail

Organization and Time Management

Ability to Multi-Task

Attention to Confidentiality

Excellent Communication Skills

Proficiency in using EHR/EMR Systems

Patient Care