2001
AB Mass Communication
Philippine Christian University
More Info About Me
I am a dedicated, self-motivated, reliable, and responsible person. I am a team player and am adaptable to challenging situations. I work well in team and individual setup and strives to perfect my craft. I will do what is needed from me to get the job done.
My Skills and Competencies
Data Entry
Executive Assistant
Certificates
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My Experience and Education
2014
-
2024
Concentrix
(Sales Support Representative)
In charge of overall team performance
Point of contact for US clients and vendors
Send quotes, process orders, provide order status, provide ETA, check shipment information
2010
-
2014
Startek Limited International
(Product Trainer)
Trained New Hire classes for both AT&T and Time Warner Cable
Handled Voice Account for AT&T Customer Service
Handled Voice, Chat and Back office for Time WarnerCable
2008
-
2010
Dedicated Rep Inc
(Appointment Setter / Verifier)
Handled Stratus Building Solutions Account - looking for leads and setting up appointments to promote cleaning services
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Your Virtual Office Manager that will help you organize, Efficient, Effective and Streamline Your Day
Testimonials
TEA Teamleaders
You've done a solid job managing Mr. Henry's calendar.
You've effectively scheduled his gym sessions, focused work times, and lunch breaks, and ensured his meetings fit into his routine. The meetings for Ms. Sarah and Ms. Heart are properly scheduled. Color coding for different activities is well-implemented, aiding clarity.
I noticed a few areas that need slight adjustments, especially regarding his vacation and flight details. Overall, great effort, but let's make sure all important notes are clearly marked in the calendar. Keep refining your attention to detail!
TEA Teamleaders
You've done an excellent job with email management!
Your professional tone, appropriate language, and etiquette are consistently maintained. The subject lines are clear, concise, and accurately reflect the email's purpose. Your formal salutations are well-suited for professional correspondence. The body of the emails is clear, complete, and logically organized, ensuring that all necessary information is conveyed effectively. Your emails are free from grammatical errors and spelling mistakes, demonstrating great attention to detail.
Keep up the great work!
TEA Teamleaders
Thank you for submitting your work on travel management. Here's some feedback on your output:
First, great job using the available recommendation template. It was clear and concise, which is very helpful.
You successfully chose the appropriate departure and destination airports and selected either a red-eye or early morning flight based on the client's preferences. However, you missed considering the client's preference for a 15kg baggage allowance and extra leg room.
For the car selection, you provided suitable options for airport transfer, including the child seat, which was well done.
In terms of hotel accommodation, you considered the client's preference for a fancy hotel. However, you did not ensure that the hotel had a gym or one nearby, as preferred by the client.
Please revisit the Task Key Answer to understand the necessary elements you missed. This task is crucial for developing thorough and effective client management skills as an EA, ensuring all preferences and requirements are met accurately.
Feel free to revise your work for your portfolio, but there's no need to resubmit for checking.
Keep up the good work!