Bachelor of Science in Office administration
San Agustin Institute of Technology
Hi there! My name is Alexa, and I am thrilled to have the opportunity to introduce myself. As a highly motivated and results-driven professional, I have 1 year of experience in the BPO Industry. 4 years of experience in TOYOTA VALENCIA CITY .as a Receptionist/Job Controller and Service Advisor. I have built a strong foundation in solving problems, multitasking, and even technical skills. I was able to challenge myself to work hard and be part of the success of my company.
I believe that my skills and experience, combined with my dedication and drive, make me a strong fit for your team. I am eager to take on new challenges, learn from talented individuals, and make a meaningful impact
I have a deep passion for exploration and traveling to diverse destinations. My ultimate goal is to travel around the world, as I am eager to embrace and learn from various cultures. Additionally, I find immense pleasure in watching cooking videos and motivational content, which serve as a daily source of inspiration and education.
Thank you for taking the time to review my profile. I look forward to the possibility of joining and working together to achieve great things."
San Agustin Institute of Technology
• Manage Linked in Traffic, and Communicating and building relationships with the clients
• Update Client Tracker
Encode customers’ transaction into system in order to record the transactions
● Respond promptly to customer inquiries
• Teaching English (kids and adult)
• Writing evaluation every class
● Receive documents and guests
● Coordinate and organize conferences and executive meetings
● Maintain scheduling and event calendars
● Communicating and building relationships with the clients
● Handling emails and assist customers for any appointments
● Encode customers’ transaction into system in order to record the transactions and issue computer generated receipts
● Deals directly with customers either by telephone or face to face
● Respond promptly to customer inquiries
● Handle and resolve customer complaints
● Set up new customer accounts and data
● Keep records of customer interactions and transactions
● Assist clients in other concerns
• Attending to customer needs in the showroom and even in calls
• Deals directly with customers either by telephone or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Set up new customer accounts and data
• Keep records of customer interactions and transactions
• Assist clients in other concern
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer service also includes providing product or service knowledge. And delivering a positive customer experience.
To be successful as an appointment setter, one must possess excellent communication and persuasion skills