2011
Software Development
AMA Computer Learning Center
More Info About Me
I am a dedicated and versatile Virtual Assistant committed to providing exceptional support to clients from various industries. With a strong background in legal services, administrative tasks, data entry, and communication, I thrive in fast-paced and challenging environments. My attention to detail, excellent organizational skills, and proactive approach enable me to handle tasks efficiently and meet deadlines effectively. My goal is to assist you in streamlining your workload, allowing you to focus on what you do best. Let's work together to make your work life easier and more productive!
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Email Management
Legal Virtual Assistant
Calendar Management
Certificates
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My Experience and Education
2022
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2023
McClenny Mosely and Associates
(Legal Data Entry Specialist)
● Respond to client inquiry via email and text messages
● Sending templated letters, document and other legal files
● Entering information into specific fields in SmartAdvocate
● Compiling, verifying accuracy and sorting information to prepare source data for computer entry
● Keeping records of tasks, files, and progress
● Audit reports and sheets of data
● Requesting further information for documents that are deemed incomplete
● Daily record keeping with electronic filing of caseloads
● Assisting and communicating with attorneys, paralegals, legal assistants and team members
2021
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2022
Fortune Builders
(Customer Service Representative)
● Scheduling, rescheduling, and canceling clients appointments as required.
● Answering students questions regarding their appointment
● Providing instructions to students to ensure that they are prepared for their online class
● Confirming students appointments.
● Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2020
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2021
Platinum Wealth Venture
(Appointment Setter)
● Calling prospective clients using a list of phone numbers provided
● Field basic questions and concerns about the service
● Schedule consultations between the prospective client and a licensed specialist
● Keep a detailed log of calls, including those which were not answered
● Attempt to contact prospective clients who have been unable to contact
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
I can assist you with data entry by meticulously and accurately inputting, organizing, and managing data.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.
Email Management
I will organize, prioritize, and handle your email correspondence.
Legal Assistant
I can assist you as a legal assistant by conducting legal research, drafting legal documents, and managing case files.
Customer Service
I can assist you with customer service by promptly responding to inquiries, resolving issues, and ensuring excellent cus
Testimonials
Alena Badon
Aizen was recently laid off from our Claims team due to downsizing at the law firm. Aizen is
an exceptional team member. Given the opportunity, I would have requested her promotion. She
always asked high-level questions that demonstrated her understanding of her roles and
responsibilities. She was a top contributor to our team and a member that I trusted greatly.
Aizen is very skilled in identifying & comprehending complex insurance documents. She
speaks, reads, writes & comprehends English at a high level. She follows instructions well & learns very
quickly. She will be a strong member of any team.