My favorite season is summer. I enjoy exploring new locations, especially beaches. Since I was born under the water sign, I love to visit places that make me feel at home. I enjoy baking and spending time with my pets. I enjoy being around people who are willing to offer their knowledge and insights so that I can use some of them in my daily life. In addition to that, I am the type of person who loves to learn and try new things.
Working from my standpoint:
I've enjoyed assisting folks in expanding their company for many years. I enjoy the challenge of assisting someone in achieving their goals as well as witnessing their success along the route. I've enjoyed helping others grow their businesses for many years. I like the challenge of guiding someone toward their objectives and seeing their accomplishment along the way.
I enjoy a freelancing career and am knowledgeable in the following areas:
1. General Virtual Assistance
2. Google My Business
3. Medical Record Specialist
4. Email Management
5. Administrative Tasks
6. Search Engine Optimization and Content Creation
7. Data Entry and Lead Generation
Hire Me.
Dedicated Visayas State University student who earned a Cum Laude diploma.
Managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains great phone etiquette)
Obtaining medical history; Navigating through different EMR (Electronic Medical Records) systems such as Chartswap, and Clearpath.
Medical Records, ordering
Providing administrative support which includes (data entry, appointment scheduling, email management, record management, and time-keeping)
Establishing a professional relationship with medical professionals and patients; Acts as a primary liaison between patients and providers
Strict adherence and compliance with the HIPAA policy
Medical Scribing
Medical Billing
Sprint/T-Mobile
• Supervise a team of 10-12 agents for a telecommunications account
• Specify weekly and monthly objectives to team members clearly
• Assign projects, establish due dates, track team performance, and provide analytics reports
• Provide positive coaching to reach goals and boost team confidence
• Allow for coaching sessions for the team's underperforming players for support
• Provide psychological support through coaching sessions and team buildings
• Perform administrative tasks for team metrics and company-required reports
Citibank and Sears
• Worked with clients regarding credit card-related concerns
• Carried out standard billing-related duties like taking phone payments and applying for credit cards
• Made recommendations, proposed optional items, and finalized deals in accordance with standard practices
• Delivered 100% satisfaction on all customer-related transactions over the phone.
• Utilizes social media to find and attract customers, contributing to marketing strategy
• Planning and implementing social media marketing strategies for each product, and arranging promotional support
• Conduct competitor checks so we can benchmark effectively and discover newly emerging market trends and strategies.
• Gather data and analyze the gap in the company's marketing to produce and develop an effective and smart plan to achieve sales
• Conduct competitor checks so we can benchmark effectively and discover newly emerging market trends and strategies.
I am a medical record specialist for an American company.
I am confident that I can apply my expertise in both inbound and outbound calling.
I can create and manage GMB.
I am reliable to comply to ask before the given deadline.
Create and implement a social media plan that is in line with business objectives.
Search the Internet for information on a wide variety of topics.
Deliver 100% customer satisfaction, by providing appropriate solutions for customers.
