2003
Associate Degree
General Santos City High School
Worry Free, Hire Me!
How are you today? Are you in search of a trustworthy, independent with an excellent work etiquette virtual assistant?... I got you!
My name is Ailyn, but you can call me Mikai, and I wish to be a part of your wonderful business. I am an Amazon Seller VA than can go around all aspects of the operations. I started as a Product Researcher, and now plays wider role in my client's E-commerce business because of my outstanding curiosity. I handle the business with the same dedication and commitment as if it were my own. I have great initiative, with a high degree of professionalism and have a passion for excellence and communication.
It would be great to discuss your project needs and how I can help your business succeed in all platform. When is the best time and date for you?
Drop me a DM and talk to you the soonest!
My Skills and Competencies
Amazon Seller VA
Product Research
Customer Service Analyst
Graphic Design
Certificates
My Experience and Education
January 2023
-
NA
Papalazius Mercantile Inc.
(Amazon Seller Virtual Assistant)
Product Research
Product Listing optimization
Performance Monitoring and Reporting
Generating daily data for product research
Administrative tasks
Business discussion with other organization
2017
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2022
CBPS (Citigroup Business Process Solutions)
(Phone Banker)
Recognized as one of the top agents of the Month 6 times for reliable customer service and organization skills.
Ensuring clients details are accurate.
Discuss with clients their promotions and offers eligibility
Identifying validity of the transaction lists.
Staying clients of the current banking policies and procedures.
Producing the daily reports required by bank associates.
2011
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2017
The Results Manila Corporation
(Customer Service / Back Office Specialist)
Producing the daily reports required by Clients.
Point of Contact
Giving support to new team members
Reviewing daily cases generated by production and distributing them to the appropriate teams
Respond and provide solution to Managers/Clients email enquiry
My Services
Amazon Seller VA
An ASVA undertakes a range of tasks aimed at assisting sellers in effectively managing their Amazon business.
Customer Service Specialist
Managing inquiries, concerns, and complaints to ensure a positive experience with a company's products or services.
Product Research
Give insights leading to decision-making processes for product development, marketing strategies, and business expansion
Graphic Design
Creating visual concepts to communicate ideas that inspire, inform and captivate consumers.