Aileen Gerobiese

Virtual Assistant | Content Writer
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Contact Information
  • ailgerobiese@gmail.com
    •
  • +639156067891
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  • Talamban, Cebu City, Philippines
    •
Education
2007-2011

Bachelor of Science in Information Technology
Skills

• Email Management
• Geo-tagging
• GMB (Google My Business)
• Google Workspace
• SEO Keywords
• Lead Generation
• Zendesk
Employment
2023

Content Writer - Intern

Jude the Tourist
• Researching and writing engaging and informative articles about travel destinations, attractions, and activities.
2018 >> 2022

Virtual Assistant

• Responding appropriately to customer questions and comments
via emails, calls, and chats.
• Processing customer orders, scheduling appointments, and
informing them of their overdue bills.
2017 >> 2018

Technical Support Representative

KKH Phils. Technology and Information Service, Inc.
• Responsible for answering and resolving product technical-
support questions received from customers.
• Compose and responds to emails in Zendesk tickets.
References

Jhune Marthel G. Rosario
Team Lead | Shearwater Health Phils.
09662492860

Stella Marie D. Botanas DM, LPT
HR Specialist | University of the
Visayas - Toledo
09451496177

Lucia Cedeño
TSR | Sykes Asia
09272528485