2009
Bachelor of Arts Major in English
Quezon Colleges of Southern Philippines, Inc.
More Info About Me
Hello there! I'm Aejean Lee, but you can call me Jean. A resourceful and experienced General Virtual Assistant with 6+ years of experience managing administrative duties like scheduling appointments, taking calls, planning trips, and managing email accounts. Prepared meeting notes, regular correspondence, or reports for multiple clients each week, such as presentations on expenses, statistics, or monthly reports. Additionally, I bring extensive expertise as an Operations Manager at a modeling agency, where I oversee sales team recruitment, campaign planning, content creation, and payroll administration. With a keen eye for detail and a passion for driving success, I excel in coordinating with various stakeholders to ensure seamless operations and deliver exceptional results.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
July 2023
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March 2024
The Creation Network, LLC
(Operations Manager)
As the Operations Manager at our modeling agency, my responsibilities span across various crucial areas. I oversee the recruitment and management of our sales team, ensuring they are equipped to effectively promote our services. Weekly, I meticulously craft campaign plans, collaborating with our marketing team to develop impactful strategies. Additionally, I handle content creation, providing accurate and compelling references for our models and approving all posts and media content. Managing a diverse group, including graphic designers and video editors, I foster collaboration and ensure seamless project execution. Payroll administration falls under my purview, where I meticulously process and submit reports bi-weekly. Acting as a central point of communication, I coordinate with department heads, executives, and models, ensuring alignment and addressing any concerns. Constantly striving for improvement, I stay abreast of industry trends and feedback to refine our sales processes and services, ultimately contributing to the agency's success and growth.
January 2022
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March 2023
Executive Administrative Assistant
(Freelancer)
• Documented and distributed meeting notes to identify, analyze and improve workflows.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Screened calls and emails and responded accordingly to support executive correspondence.
November 2020
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May 2022
Social Media Manager
(Freelancer)
• Managed online live selling via facebook live.
• Organized and photographed inventory for sale.
• Processed company documentation, such as invoices and payment checks.
• Managed buying and selling of goods online via third party, sales venue social media selling platforms.
• Answered calls, email and chat inquiries regarding the store and its merchandise.
• Maintained records related to sales.
• Developed positive customer relationships through friendly interactions and excellent service.
• Accepted and processed returns.
• Prepared outgoing shipments.
April 2017
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October 2020
MUTI Group of Companies
(Sales Supervisor)
• Direct and supervise employees engaged in sales.
• Understand customer needs and offer solutions and support.
• Recruit, hire and train new sales representatives.
• Receive and report on all sales leads. Answer potential customer questions and follow-up call questions.
• Track weekly, monthly and quarterly performance and sales metrics.
• Meet all sales quotas and goals. Assist sales representatives and team to meet and exceed goals
October 2011
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October 2016
Siriwat Wittaya School- English Program
(ESL Teacher)
• Teach basic English skills including listening, reading, speaking and writing to Primary pupils of different nationalities mainly Thai children.
• Execute lesson plans in order to successfully incorporate the full duration of each lesson.
• Execute lessons efficiently using different styles of teaching depending on the content.
• Engage students to ensure a lively classroom atmosphere.
My Services
Graphic Designer
Developing concepts, graphics and layouts, including making decisions about fonts,images,readability and readers' needs.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.