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Travel and Tours Management
Saint Louis University
LEAD GENERATION SPECIALIST
I'm a fast learner and hard-working newbie in lead generation. With a creative and proactive approach, I'm constantly developing new skills and abilities. Ambitious and eager to grow, I'm committed to evolving in my profession.
My Skills and Competencies
Social Media Management
Data Entry
Lead Generation Specialist
Certificates
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My Experience and Education
MARCH 2024
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PRESENT
LEAD CONNECTS
(LEAD GENERATION SPECIALIST)
- Developed and executed lead generation strategies
- Maintained accurate lead and campaign records
- Executed email marketing strategies for client engagement
- Conducted analysis for campaign improvement
2021
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2024
Support Ninja Global INC.
(Customer Service Representative)
- Attracted potential customers by promptly responding to product and service inquiries.
- Provided personalized recommendations on products and services, increasing sales opportunities.
- Maintained high levels of customer satisfaction through effective communication via chat and email.
- Collaborated with team members to streamline customer service processes and enhance overall efficiency.
2018
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2020
Sutherland Global Services
(Amazon Customer Service Representative)
- Resolved customer complaints swiftly, ensuring high satisfaction levels.
- Consulted with customers, enhancing service quality and generating reports.
- Assisted customers to facilitate accurate and efficient sales transactions.
- Identified and seized opportunities to enhance customer satisfaction for repeat business.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.