I am a reliable and resourceful individual with excellent organizational and effective communication skills seeking the position of a General Virtual Assistant/Appointment Setter to leverage my promising abilities in the field of virtual employment.

I am also willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner. I have the ability to communicate complex information in a simple and professional manner. I am particularly excited to contribute my knowledge and skills to a business that provides clients with high-quality services while also providing real opportunities for career advancement.

I firmly believe that success in any endeavor is not a matter of luck. Instead, it is the result of deliberate choices, dedicated effort, passion, and unwavering determination, all focused on achieving specific objectives.

July 2023 - January 2024

APPOINTMENT SETTER, Vortex Virtual

I was responsible for scheduling appointments with potential clients for them to talk to the senior underwriter assigned to their state with the goal to sell mortgage insurance.

February 2023 - May 2023

SALES DEVELOPMENT REPRESENTATIVE (Contract-based), Boldr Ph. Inc. (Tacloban)

I make phone calls to our client's list of warm and cold leads in an effort to convert them into clients. I approach these customers to create meaningful chances by asking qualifying questions once I fully comprehend the products and can convey our value proposition.
I was able to exceed the company's standard sales per agent by obtaining 5 sales on average every week.

July 2022 - December 2022

MATHEMATICS TEACHER, Leyte National High School, Tacloban City

I was able to provide excellent instructional and classroom management service throughout the absence of the full-time teacher by managing well the classroom behavior, quickly interpreting lesson plans, and teaching the lessons that was left by the teacher.

July 2019 - December 2020

OWNER, Micro-retail FMCG Store

I maintained efficient records of stock inventory levels ensuring sufficient weekly product replenishment. I also served an average of 80 customers per day answering inquiries, implementing strategic upsell, and managing payments. And lastly, I audited income and expenses through daily cash reconciliation and collection of credit payments.

2012 - 2018

BACHELOR OF SECONDARY EDUCATION, Major in Mathematics

Leyte Normal University

July 1, 2023

Pro VA GENERAL VIRTUAL ASSISTANCE TRAINING

Dhamielyn A. Sarno, MIT
Project Manager, ProVA Ph

* Effective Communication Skills
* Data Entry
* Customer Service
* Appointment Setting
* Organizational Skills
* Active Listening