- Graphic Designing
- Email Management
- Content Creating
- Data Entry
- Customer Support
(Voice/ Non-voice )

- Computer literacy
- Strong Fluency in English (verbal and written)
- Good personal and interpersonal skills
- Attention to detail
- Can-do attitude

Zoe is a visual creative who seeks great opportunities in the world of Freelancing. As a person who loves to speak with different people, she had a great time gaining her communication skills in Financial Contact Center and later on enhanced her skills as a Client Services Facilitator for Market Researchers. Her skills with handling thousands of emails and project management while engaging with clients is perfect for the VA role. She loves fiction and poetry writing, and also manages her small coffee business with her husband,. During free time, she also enjoys content creating on social media.

-Assist clients from different Market Research companies to handle all technical concerns before and during their Qualitative Interviews with respondents
-Manage each project by uploading presentations and customize the platform where they will conduct the interview, depending on the topic's methodology
-Answer calls/ emails from clients and respondents and provide technical assistance before/ during their interview

-Take inbound and outbound calls with customers from UK and provide general assistance regarding their bank account.
-Provide technical assistance to customers with their online/ mobile banking.

-To take inbound calls to handle account-related concerns and recommend optimal solutions within the desired level of customer service delivery