ALBERTTUAZON

General Virtual Assistant
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Contact Information
  • +63930-546-5182
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  • va.alberttuazon@gmail.com
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  • https://www.facebook.com/SerrrAlbert/
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  • https://www.linkedin.com/in/albert-tuazon-
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  • Mabalacat City, Pampanga
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RELEVANT SKILLS

• Knowledge of social media and online managing
• Customer service and problem-solving skills.
• Proficiency in relevant software and tools
• Time management and organization skills
• Strong communication skills
• Adaptability and flexibility to changing situations
OBJECTIVES

A professional virtual assistant with experience in managing administrative tasks. Highly skilled in communication, time management, and problem-solving. Committed to delivering high-quality work and exceeding expectations, is here to serve as your Expert Virtual Assistant Partner.
EDUCATIONAL HISTORY

Master in Educational Management

Saint Anthony College of Technolgy
2024

Bachelor of Secondary Education Major in Social Studies (Cum Laude)

Mabalacat City College
2019
WORK EXPERIENCE
June 2019 - July 2021

Administrative Officer II, Mabalacat City College

• Provided customer service support via phone and email
• Managed and organized files and documents for clients
• Assisted students and Professors with their grades and portals
July 2021 - January 2022

Customer Service Representative, Majorel

• Responding to customer inquiries via phone, email, and chat.
• Resolving customer complaints and issues in a professional manner.
• Providing information about products or services to customers.
• Maintaining a high level of customer satisfaction and loyalty.
February 2022 - November 2022

Administrative Assistant II, Department of Education Mabalacat City

• Managed calendar and scheduling for multiple executives
• Assisted with event planning and coordination for teacher evaluation and promotion
• Handled promotions process and payroll of the teachers
CERTICATES & TRAININGS
MARCH 2024

GENERAL VIRTUAL ASSISTANCE TRAINING

TRAINING CENTER: PRO VA
• Certificate of General Virtual Assistant
APRIL 2024

TESDA

TRAINING CENTER: Technical Education And Skills Development Authority (TESDA)
• Certificate in Visual Graphic Design (2024)
• Certificate in Digital Literacy (2024)
• Certificate in Developing Designs for a Logo (2024)
• Certificate in Assisting Client in Administering Prescribed Medication (2024)
• Certificate in Smart Technopreneuship (2024)