Kristine Gonzales

Professional Virtual Assistant
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Contact Information
  • 09455412726
  • kriz.tin1102@gmail.com
  • Puerto Princesa City Palawan, Philippines
About Me

I am a dedicated, organized and hard working individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and flexible and possess excellent time keeping skills. I have an active and dynamic approach to work and getting things done.

Education
2012

Associate in Computer Science
Western Mindanao State University

Skills

Quickbooks
Microsoft Office
Administrative and Office Support
Accounts Payable and Receivable Management
Account and Ledger Reconciliations
Tax Statement Preparation
Cash Flow and Reconciliation
GAAP

Personal Strenght

Self-motivated and Extremely Organized
Organizational and Communication Skills
Team Leadership
Superior Attention to Detail
Precision and Accuracy
Proactive and Self-Motivated
Time Management
Goal Oriented
Critical thinking and Problem Solving

Experiences
September 2021 >> February 2023

Customer Service Representative

-Clarified customer issues and determined root cause of problems to resolve product or service complaints.
-Met customer call guidelines for service levels, handle time and productivity.
-Responded to customer requests for products, services, and company information.
-Promptly responded to inquiries and requests from prospective customers.
-Offered advice and assistance to customers, paying attention to special needs or wants.
-Answered customer telephone calls promptly to avoid on-hold wait times.




March 2017 >> March 2022

Admin and Accounting Supervisor

-Supervise Admin and Accounting Department. Oversees Accounting operations, which include financial accounting, accounts payable, accounts receivable and Cashier's daily cash remittances.
-Reviewed business operations and obligations to help organization function at acceptable level.
-Performed banking, business administration and financial tasks to guarantee five-star service for clients.
-Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
-Disciplined and motivated accounting team to maximize performance.
Recruits and hires Admin and Accounting staff and conducts performance evaluations. Implements training for new hires and identifies training opportunities for current staff.
Ensure that all financial and accounting operations within admin and accounting department run smoothly.
Manage Monthly Reports financially and BIR submission.
Manage Admin task and inventory of supplies.




March 2015 >> March 2017

Cashier and Accounts Receivable Officer

-Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
-Preparing bills, invoices and bank deposits. Reconciling the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
-Facilitating payment of invoices due by sending bill reminders and contacting clients.
-Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
-Receives and account daily cash remittances.




References

Dhamielyn A. Sarno, MIT
Project Manager
PRO VA PH
dhamsarno@gmail.com

Ruby K. Barcenas
Accounting Supervisor
Auto-Artist Inc
accounting-head@geely-palawan.com
09652484732

Jul Pearl Navarro
Audit Manager
Saturn Marketing Inc
09093485645