2016
Bachelor of Science in Information Technology
Guimaras State College
Professional Goals
I plan to maximize the use of my skills by working as a virtual assistant.
I graduated with a major in Information Technology which made me very comfortable with any work using a computer and I am technology proficient as well. I am currently attending trainings to hone my knowledge and idea about being a virtual assistant.
I have worked as a call center representative, a resort receptionist, a ticketing sales agent and an ESL tutor in the past years. My previous jobs made me develop my written and verbal communication skills and multi-tasking ability. Being a mother made me more organized with things and time. It made me very detail-oriented too.
I found convenience and comfort in working online in a work-from-home setup because I feel safer indoors during this time of the pandemic, I can have enough time for my child, and earn while not risking the safety of my family.
Professional Skills
What makes me fit for this job
Customer Service
English ( spoken and written )
Data Entry
Content Creator
Certificates
My Experience and Education
2016
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2017
SPI Global
(Customer Service Representative for Philippine Airlines)
Responsible for providing excellent customer service by handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in, aircraft preparation, and problem resolution for all passengers and potential passengers.
August 2018
-
August 2019
Holiday Homes de Boracay , Boracay Island, PH
(Receptionist)
Responsible for receiving guests and tourists, maintaining the reception area organized, updating records and files, maintaining schedules, handling online promotions and bookings, making travel and tour arrangements, and marketing on social media platforms.
2019
-
2020
Bright Horizon Travels, Cebu City
(Ticketing Sales Agent)
Handled traveler’s ticket bookings and travel arrangements, answer booking inquiries, assist passport and visa processing for traveling clients.
2020
-
2021
Acadsoc Limited
(ESL Tutor)
Teaching English to Chinese students of different ages, took responsibility for conducting high-quality classes as well as writing assessment reports for students.
2020
-
2022
BIBO GLOBAL OPPORTUNITY, INC. ( Engoo )
(ESL Tutor)
Teaching English to students of different ages and different nationalities, took responsibility for conducting high-quality classes as well as writing assessment reports for students.
My Services
Lead Generation
Know the Customers, Be Social, Organize Information, Email Assistance, Build Connections, Sort Leads
Data Entry
Let me help you out with keeping your data and records updated, and maximize web search with the information you need.
Social Media Management
Interact with customers to build brands and increase sales through Social Media.
Graphic Design
Use of editing tools like Canva and Photoshop