- kbbarcela@gmail.com
- +63 976 200 4882
- Antipolo City, Philippines
FAR EASTERN UNIVERSITY
Bachelor of Science
Major in Hotel & Restaurant Management
I have 12 years of professional experience, with 9 years dedicated to operations and 3 years focusing on e-commerce, social media management, and content creation. I successfully grew a Facebook page to 57,000 followers and a TikTok account to 21,500 followers, showcasing my ability to engage and connect with diverse audiences effectively.
As a virtual assistant, I leverage my expertise in content creation and social media management to support businesses in enhancing their online presence. My operational background equips me with strong organizational skills and attention to detail, ensuring efficient project management and effective communication.
GLAD & LILY FLOWER SHOP
SOCIAL MEDIA MANAGER
2021 - Present
In my role, I manage the social media presence and online sales for Glad & Lily Flower Shop. My responsibilities include:
- Creating and curating engaging content for social media platforms to drive brand awareness and sales.
- Responding to customer inquiries and managing online orders through various e-commerce platforms.
- Overseeing marketing initiatives to promote seasonal collections and special offers.
WANDERISTA PH
CONTENT CREATOR & SOCIAL MEDIA MANAGER
2024 - Present
As the face behind Wanderista PH, I create engaging content focused on travel, food, and events, aimed at inspiring and informing my audience. My responsibilities include:
- Developing and executing content strategies for various platforms, primarily TikTok and Facebook.
- Collaborating with businesses to promote their services through vlogs, scripts, and social media posts.
- Engaging with followers to build a strong online community and enhance brand visibility.
SUN LIFE OF CANADA PHILS. INC.
FINANCIAL ADVISOR
2022 - 2023
In this position, I provided clients with financial planning and insurance solutions. My key responsibilities included:
- Analyzing clients’ financial needs and recommending suitable products.
- Building and maintaining client relationships to ensure customer satisfaction and retention.
- Conducting workshops and seminars to educate clients about financial literacy.
THE SM STORE TAYTAY
SELLING & COUNTER SUPERVISOR
2015 - 2021
In this supervisory role, I managed daily operations and a team of sales associates. My responsibilities included:
- Overseeing sales performance and implementing strategies to meet targets.
- Training and mentoring new staff to enhance customer service skills.
- Ensuring inventory management and maintaining store standards.
ARMY NAVY BURGER + BURRITO
STORE MANAGER
2012 - 2015
As a store manager, I was responsible for overall operations and team management. My duties included:
- Managing day-to-day operations and ensuring high levels of customer satisfaction.
- Overseeing staff schedules, training, and performance evaluations.
- Implementing marketing initiatives to increase foot traffic and sales.