2017
Bachelor of Science in Business Administration major in Marketing Management
University Of Mindanao
Your 24/7 Virtual Assistant
I am a skilled GoHighLevel Virtual Assistant with experience in managing CRM systems, setting up automations and organizing sales pipelines. I help businesses save time by automating tasks like lead generation, appointment scheduling, and follow-ups. My focus is on making sure your GoHighLevel system runs smoothly to improve customer interactions and support business growth.
Skills
Social Media Management
Automation
Customer Service Skills
Attention to Detail
Adaptability
Organize
Communication Skills
Time Management
Certificates
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My Experience and Education
2023
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2024
OnlyFans
(Sales Chatter)
Content Creation & Strategy: Develop and implement a comprehensive social media strategy aligned with business goals.
Create, curate, and schedule engaging content (text, images, videos) for platforms like Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.
Plan and manage content calendars, ensuring consistency in messaging, tone, and posting frequency.
Community Management: Actively engage with followers, respond to comments, messages, and inquiries in a timely manner.
Foster a positive community by moderating conversations, handling complaints, and resolving customer service issues.
Encourage user-generated content and promote audience interaction.
2022
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2023
Staffme LLC
(Content Moderator)
Content Review & Moderation: Monitor and review user-generated adult content (images, videos, text, live streams) to ensure it meets company guidelines and legal requirements.
Policy Enforcement: Identify content that violates platform policies regarding explicit content, child exploitation, hate speech, violence, and illegal activities.
Maintain Community Standards: Ensure the platform remains safe and respectful for all users by removing harmful or abusive material.
Decision-Making: Use sound judgment to determine the severity of policy violations and take appropriate action (e.g., removing content, banning users).
Shift Work: Due to the nature of content, this role often requires flexibility in working hours, including nights, weekends, and holidays.
2017
-
2022
Oriental Club
(Data Encoder, Money Processing)
Transaction Processing: Manage and process all player-related financial transactions, including deposits, withdrawals, bonuses, and refunds.
Fraud Detection & Prevention: Monitor financial transactions for signs of suspicious or fraudulent activity and take appropriate actions (e.g., freezing accounts, reporting incidents).
Customer Support: Assist customers with inquiries related to payments, delays, transaction statuses, and account verification issues.
Documentation & Reporting: Maintain accurate records of all financial transactions and provide detailed reports to management and auditors as required.
2015
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2016
Catalyst Circle
(CSR Outbound & Inbound)
Customer Support: Handle incoming calls from customers, providing assistance with inquiries, resolving issues, and answering questions about products, services, or accounts.
Problem Resolution: Troubleshoot problems and provide solutions related to products or services, including technical support or account management.
Documentation: Accurately log call details, customer interactions, and actions taken in the company's CRM (Customer Relationship Management) system.
Testimonials
John Shedwill Ravina
"As a former colleague and fellow Content Moderator, I can confidently say that you were an outstanding team member. Your attention to detail and dedication to ensuring that all content was appropriate. Your ability to communicate effectively with other team members and to escalate any issues in a timely and professional manner was greatly appreciated."
Shara Rin
"As someone who has worked alongside you in the past, I can attest to the fact that you are an incredibly skilled Data Entry specialist. Your attention to detail is exceptional, and your ability to work efficiently and accurately is truly impressive. Your willingness to go above and beyond to ensure that all data was entered correctly and on time was greatly appreciated."
Cairah Caballero
"I can confidently say that your attention to detail and accuracy when entering data is truly impressive. You have a keen eye for identifying errors and inconsistencies, and you always ensure that all data is entered correctly. Your ability to work efficiently and meet tight deadlines is commendable. You consistently demonstrated a high level of professionalism, even in the face of tight deadlines and high-pressure situations."