Hello! I'm Joan lipomano 26, I am a passionate person and love to meet new people, I love to explore and experience new things to challenge myself, I am a hard working and self-motivated virtual assistant that is able to work without the need of supervision.

Information technology
Beatitude college
2017 - 2018

Social media management
Data entry
Email management
Customer service support

IQOR PHILLIPINES

Customer service representative

* Capital one (Financial account)
* My task is to do inbound and outbound calls and do some collection's and to answer customer complain about their billing, Explain transaction history and as well as process payment.

HINDUJA GLOBAL SOLUTIONS (HGS)

Customer service representativ

* Aetna dental provider
* My task is to do inbound calls for healthcare account, Help the member regarding their benefit and help the provider about the status of their claims.

IBEX PHILLIPINES

Customer service representative

* Conifer Health
* My task is to do inbound and outbound calls and to help the patient regarding their billing and the procedure that they will render to the hospital on how much it will cost them and process claims to their insurance.

IQOR / Supervisor

Shaine Bautista

Phone#: 0905-331-4017

IBEX / Supervisor

Mary Nuñez

Phone#: 0950-004-9245