A seasoned professional with 6 years in the food industry and 2 years in BPO, I excel in delivering exceptional customer service. Known for adaptability, a rapid learning pace, and a friendly demeanor, I am eager to contribute my skills to a positive and efficient customer-focused environment. Ready to make a meaningful impact!

Senior Frontline Support Representative

Offer assistance to customers experiencing inquiries or issues related to their orders, delivery, or payments.
Supervise diverse communication channels of the company and respond promptly and appropriately.

Customer Service Representative

Managing and addressing customer concerns ranging from product sales to issues with customer service.
Market products and services: Representatives from the phone company explain new offerings to prospective clients who express interest.

Customer Service Representative

Assisting grocery shoppers in placing orders and completing payments through phone calls.
Interacting with grocery shoppers and ensuring compliance with any special instructions from the customers.

Barista

Skillfully prepare and serve a variety of coffee beverages, ensuring consistency and quality.
Contribute to sales goals by suggesting additional items and promoting special offerings.

Front Desk Receptionist

Responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

Barista

Suggest additional items, upsell promotions, and contribute to meeting sales targets.
Work collaboratively with other staff members to maintain a positive and productive work environment.

Barista

Suggest additional items, upsell promotions, and contribute to meeting sales targets.
Work collaboratively with other staff members to maintain a positive and productive work environment.

Social Media Specialist