AB Communication Arts
Holy Angel University
Hi, I’m Norielyn, but you can call me Enn! I am 32 years old from the Philippines, a mother of two beautiful boys and your go-to Executive Virtual Assistant specializing in social media management, data entry, and administrative excellence. With a keen eye for detail and a passion for efficiency, I help business leaders and entrepreneurs stay organized, grow their online presence, and optimize their workflow—so they can focus on what truly matters.
From managing executive schedules to crafting engaging social media content and ensuring flawless data organization, I bring a strategic approach to every task. Think of me as the behind-the-scenes powerhouse keeping your operations smooth and stress-free!
Let’s collaborate and take your productivity to the next level. Ready to work smarter? Let’s connect today!
Holy Angel University
• Making sure to retain customers by handling their concerns
• Resolving issues and ensuring ongoing customer satisfaction.
• Examining customer feedback, identifying reasons for customer churn, and implementing strategies to retain customers.
• Develop and maintain customer relation with consumers
• Provide support for questions related to their purchase orders, billing statements, quotations, product inquiries, quality issues
• Basic technical assistance
• Update social media content across all channels
• Engage with customers and followers
• Develop content for daily/weekly posting
• Communicating & dealing with suppliers from the UK, Spain, Germany, Brazil, Australia & more.
• Arranging shipment schedules
• Review & confirm documents, proofread them for any mistakes.
• Handling pricing information
• Applying import clearances & tracking shipments.
• Reports directly to CEO regarding meetings, scheduled appointments, and documents needed to be signed
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Filtering and prioritizing emails, drafting responses, organizing inboxes, and managing email marketing campaigns.
Scheduling and managing appointments, meetings, and calls across different time zones, sending reminders, and resolving
Researching and booking flights, accommodations, and transportation, creating detailed itineraries, and managing travel