Blank Year
AB Psychology
AMA University
More Info About Me
Executive Assistant with a solid background of experience in Human Resources. Results-driven professional with repeated success in helping clients on a day-to-day basis, managing company’s hiring processes from start to finish, overseeing team members and introducing new technologies to promote work efficiency. Organized and detail-oriented with high standards of performance and support of operational plans and protocols.
As a freelancer, mom, and entrepreneur, I wear many hats. I am a skilled professional who is passionate about delivering high-quality work to my clients. At the same time, I am a loving mother who cherishes spending time with her family. And as an entrepreneur, I am constantly exploring new ideas and opportunities to grow my business. Whether I am working on a project for a client, or brainstorming my next big idea, I approach everything with enthusiasm and a can-do attitude. I am excited to connect with like-minded individuals and build a supportive community that celebrates the many different facets of our lives.
My Skills and Competencies
Virtual Assistant
Human Resources
Social Media Management
XERO Specialist
Data Entry
Customer Service Specialist
Project Manager
Certificates
My Experience and Education
2014
-
present
Upwork
(Virtual Assistant/ HR Specialist/ Customer Service)
An all-around Executive Admin Assistant that has a strong background in Customer Service and Human Resources who has outstanding skills in: - Administrative Support - Prospecting, Recruitment, Interviewing, and On-boarding/Off-boarding - Hiring & Training - Shopify, Gorgias - Social Media Engagement / Moderator - Customer Service Specialist - Live Chat and Email Support - CRM management - Email management - Calendar management (meetings & booking) - Calendly, Outlook Calendar, Google Calendar - MLS Matrix(creating & editing) - Canva - Basic Graphic design - YouTube Thumbnail creator - Thumbnail Blaster - Clipscribe - Podio, Edge, CINC, ConvertKit, Trainerize, RingCentral, Trello, Asana - Market Leader, YLopo, Top producer, Tiger leads, Redfin, Zillow - Outlook365, MS Office, Google Drive, Google Docs, Google Suite, Dropbox, Vonage, Wrike, Copper, FreshBooks -Facebook Workplace, LinkedIn, Instagram, Facebook, TikTok
2018
-
present
Real Estate Investment Network
(HR Assistant and Executive Assistant to the CEO)
• Helps with the entire new hire application process. This includes collecting required employment information such as I-9’s, employment application, background checks, reference checks, resumes and benefit information
• Responsible for orienting new employees to the organization and is the point person for all new employee questions, responsibility for processing payroll
• Organized and make sure up-to-date HR files.
• Responsible for performing HR file audits to ensure that all required documents are collected and are maintained in employee files.
• Working closely to the CEO, managing schedules and calendar, booking meetings, updating CEO's availabilities to the team, email management and responding in behalf of the CEO
2020
-
present
Axury Virtual Assistance company
(Head of Human Resources)
Managing and overseeing the Human Resources department, finance and training and development department. Brainstorming with the management team, decision making on crucial plans and set up for the company.
My Services
Customer Service Specialist
Provide excellent services to the customers, positive response. Communicating with my clients/customers with integrity i
Virtual Executive Assistant
Managing email, calendar scheduling and booking meetings. Make all things smoother and easier for the executive.
Human Resource Specialist
Hiring superstar team members, onboarding to offboarding. Manage team member's assigned tasks, payroll & invoicing.
Project Management
Project Management - CRM Integration -Notion -ClickUp -Bonsai -Podio -Asana -GHL
Testimonials
Laedan
I would have no hesitation highly recommending Micah. Since we first began working together over 2 years ago, she has been punctual, diligent and a pleasure to work with.
For all of your associated needs, Micah is the person to go to!
Athleivate
"Micah is a fantastic general assistance virtual assistant with familiarity across all online platforms/services. She specializes in administrative tasks and scheduling, as well as the real estate industry. She helped me with a variety of tasks and never shied away from learning new things and picking up new responsibilities. I ended the contract as the roles I tasked her with winded down. Hope to work with you again soon!"
Aubrey
"Micah is a top-notch assistant, hard worker and has great ideas! She really came through with her tasks quickly and we appreciate her time with us."
Anthony
"Have been working with micah for 3 years on multiple businesses and she is irreplaceable. excellent communication and understanding of all tasks"