2014
Bachelor Of Science in Information Technology
Holy Trinity College Of General Santos City
More Info About Me
Hello there! I'm Jon Christopher Ocana, a highly motivated Virtual Assistant who is passionate about helping businesses and individuals achieve their goals. With over a year of experience as an SEO expert, I specialize in improving online visibility and increasing organic traffic to websites.
Here are my key skills:
+On-page and Off-page optimization
+Content Writing
+Local SEO (expert)
+Data entry, administrative tasks, and research
+Proficient in using tools such as Semrush, Ahref, and Majestic
+Photo and video editing
+Customer support / Email support
I possess effective communication and problem-solving skills, thrive in fast-paced environments, and have exceptional organizational skills and a keen eye for detail. I am dedicated to delivering high-quality work that meets and exceeds expectations.
Whether you need assistance with SEO-related tasks, data entry, photo and video editing, or customer support, I am committed to helping you achieve your goals and succeed.
If you're searching for a reliable and committed Virtual Assistant, let's work together to take your business to the next level!
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2014
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2018
Sutherland Global Services
(Customer Service Representative)
-Responding to customer inquiries via phone, email, or chat in a professional and timely manner.
-Handling customer complaints or issues and providing appropriate solutions or escalating to higher-level support when necessary.
-Maintaining a positive and professional attitude and demeanor when interacting with customers.
2019
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2020
VXI Global Holdings Inc.
(Product-Specific Trainer)
-Creating training programs and materials such as manuals, videos, and presentations that are tailored to the specific product or service being offered.
-Delivering training sessions to employees or customers in person, via webinar, or through other remote means.
-Assessing the effectiveness of training programs and making improvements based on feedback.
2020
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2021
CTC Gensan | Safety Net Access
(Project Coordinator)
○Manage and organize digital files, documents, and databases.
○ Handle email correspondence, filtering, responding, and prioritizing messages.
○ Coordinate and schedule appointments, meetings, and travel arrangements.
○ Prepare reports, presentations, and other business documents.
2021
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2023
Wasatch Leasing and Manaagement
(Property Manager / Utilities Coordinator)
Key Responsibilities:
- Manage and oversee the daily operations of multiple properties
- Handle tenant inquiries, complaints, and issues in a timely and professional manner
- Market and promote vacant units to prospective tenants
- Screen and approve prospective tenants
- Manage lease agreements, rent collection, and security deposits
- Coordinate maintenance and repairs with vendors and contractors
- Conduct regular property inspections to ensure compliance with local, state, and federal regulations
- Maintain accurate and up-to-date records and reports
- Develop and manage property budgets, financial statements, and cash flow projections
- Keep up-to-date with industry trends and best practices
2022
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2023
Real World Cleaning Services , Kettering, OH, USA
(SEO Content Writer)
-Conducted extensive keyword research to identify relevant and high-traffic keywords for various clients in different industries
-Produced high-quality, SEO-friendly content for various digital platforms, including blog posts, articles, website copy, social media, and email campaigns
-Collaborated with SEO specialists to ensure that all content was optimized for search engines and adhered to on-page and off-page SEO best practices
-Used content management systems (CMS) such as WordPress, Drupal, and HubSpot to upload and manage content
-Conducted regular content audits to identify opportunities for optimization and improvement
-Developed and maintained a content calendar to ensure timely and consistent delivery of content to clients
2022
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2023
Real World Cleaning Services , Kettering, OH, USA
(SEO Analyst)
-Conducted extensive keyword research to identify relevant and high-traffic keywords for clients in various industries
-Developed and implemented on-page and off-page SEO strategies to improve website rankings and increase organic traffic
-Conducted website audits to identify technical SEO issues and recommended solutions to improve website performance
-Built and maintained high-quality backlinks through outreach, guest posting, and other link-building tactics
-Utilized tools such as Google Analytics, SEMrush, and Ahrefs to monitor website performance and track progress over time
-Collaborated with content creators to develop and optimize high-quality, SEO-friendly content that resonated with target audiences
-Stayed up-to-date with the latest trends and best practices in SEO and recommended new strategies to improve client results
-Managed multiple client projects simultaneously and provided regular reporting and communication to clients to ensure their satisfaction with the services provided
2023
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2023
Redzone Real Estate
(Lead Generation Specialist)
Key Responsibilities:
- Conduct market research to identify potential customers and market trends
- Develop and implement lead-generation strategies to increase sales and revenue
- Create and manage targeted marketing campaigns using various channels (e.g. email, social media, digital advertising, events)
- Qualify leads through cold calling, email marketing, and other outreach methods
- Track and analyze lead generation metrics to optimize campaign performance
- Work closely with the sales team to ensure a smooth handoff of qualified leads
- Collaborate with the marketing team to develop compelling content and collateral to support lead-generation efforts
- Stay up-to-date with industry trends and best practices to continually improve lead generation efforts
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.
Testimonials
REAL WORLD CLEANING SERVICES
"We brought on Jon for an SEO project - great work. We ultimately haven't been able to give the project proper attention, but Jon did a great job trying to push things along and spur us to action."
Daniel Walker
"Jon is a great guy with solid output and great communication. We highly rate him with his services."