Meet Ferbee Faye

Digital Marketing Diva | Executive VA, Customer Service, B2B/B2C Sales, Tech-Savvy

Hey there! I'm ๐—™๐—”๐—ฌ๐—˜, your ๐…๐€๐˜๐„๐ง๐ญ๐š๐ฌ๐ญ๐ข๐œ ๐š๐ง๐ ๐ž๐…๐€๐˜๐„๐œ๐ญ๐ข๐ฏ๐ž virtual support, offering you ๐ข๐ง๐…๐€๐˜๐„๐ง๐ข๐ญ๐ž assistance anytime, anywhere! ๐Ÿ˜Š

I've got a hunch you're on the hunt for a virtual sidekick. Ta-daaaaa! ๐ŸŽ‰
No need to look further. Your search ends hereโ€”with ๐Œ๐„! ๐Ÿ™‹๐Ÿปโ€โ™€๏ธ You just struck virtual gold! ๐Ÿ’ฐ

๐Ÿ”ฅ ๐‘พ๐‘ฏ๐’€ ๐‘ญ๐‘จ๐’€๐‘ฌ ๐‘บ๐‘ป๐‘จ๐‘ต๐‘ซ๐‘บ ๐‘ถ๐‘ผ๐‘ป?

Testimonials speak louder than words. โญโญโญโญโญ
"๐‘ญ๐’†๐’“๐’ƒ๐’†๐’† ๐’Š๐’” ๐’‚๐’ƒ๐’”๐’๐’๐’–๐’•๐’†๐’๐’š ๐’Š๐’๐’„๐’“๐’†๐’…๐’Š๐’ƒ๐’๐’†! ๐‘บ๐’‰๐’† ๐’‰๐’‚๐’” ๐’ƒ๐’†๐’†๐’ ๐’”๐’–๐’„๐’‰ ๐’‚ ๐’“๐’†๐’๐’Š๐’‚๐’ƒ๐’๐’†, ๐’„๐’๐’Ž๐’Ž๐’–๐’๐’Š๐’„๐’‚๐’•๐’Š๐’—๐’† ๐’‚๐’๐’… ๐’‰๐’‚๐’“๐’… ๐’˜๐’๐’“๐’Œ๐’Š๐’๐’ˆ ๐’‚๐’”๐’”๐’†๐’• ๐’•๐’ ๐’Ž๐’š ๐’•๐’†๐’‚๐’Ž ๐’‚๐’๐’… ๐‘ฐ ๐’˜๐’๐’–๐’๐’… ๐’๐’๐’• ๐’‰๐’†๐’”๐’Š๐’•๐’‚๐’•๐’† ๐’Š๐’ ๐’“๐’†๐’„๐’๐’Ž๐’Ž๐’†๐’๐’…๐’Š๐’๐’ˆ ๐’‰๐’†๐’“!"

๐ŸŒ World Class Virtual Assistant excelling in Admin Tasks, Personal Assistance, and Telemarketing
๐ŸŽฏ Proven 5-year track record in Customer Service, B2B/B2C Sales, Cold Calling, and Appointment Setting.
๐Ÿ’ป My proficiency in administrative tasks is further strengthened by my valuable experience as a trusted right hand to a CEO in the past.
๐Ÿ“ž With my expertise as a Cold Caller and Appointment Setter, I excel in driving sales growth and securing qualified appointments.
๐Ÿ’ช๐Ÿป What sets me apart is the exceptional value you'll gain with a one-time investment. Remember, I'm your one-stop-shop for all things virtual. From administration to sales and marketing, or even locating unicorns (because why not?), I've got your back! ๐Ÿฆ„๐Ÿค

Here's a glimpse of the exceptional ๐—ฆ๐—ž๐—œ๐—Ÿ๐—Ÿ๐—ฆ I bring to the table:

๐Ÿข Industry Expertise: Retail, Telecom, Financial, Real Estate, and Consulting Services Industries
๐Ÿ“ž Customer Service Excellence: Inbound and outbound calls, cold calling, appointment setting
๐Ÿ“ Fast and Accurate Typing: Error-free typing speed of 40-45 words per minute,
๐Ÿ“Š Efficient Administration: Booking, data entry, and document editing
๐Ÿ”ฅ Diary and Task Management
๐Ÿ“… Inbox and Calendar Management
๐Ÿ“š Versatile in Light Bookkeeping and Online Research
๐Ÿ‘€ Detail-Oriented Problem Solver: With a keen eye for detail
โฐ Punctual, Flexible, and Dedicated

๐Ÿ› ๏ธ ๐‘ป๐‘ถ๐‘ถ๐‘ณ๐‘บ ๐‘ฐ ๐‘ด๐‘จ๐‘บ๐‘ป๐‘ฌ๐‘น

โœจ ๐‚๐‘๐Œ ๐’๐ฒ๐ฌ๐ญ๐ž๐ฆ๐ฌ: Salesforce, SAP CRM
โœจ ๐‚๐ซ๐ž๐š๐ญ๐ข๐ฏ๐ข๐ญ๐ฒ: Capcut, Filmora, Canva
โœจ ๐’๐š๐ฅ๐ž๐ฌ ๐š๐ง๐ ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐ : Salesloft, Hubstaff, LeadsRain
โœจ ๐–๐ซ๐ข๐ญ๐ข๐ง๐  ๐š๐ง๐ ๐„๐๐ข๐ญ๐ข๐ง๐ : Grammarly, Quillbot, ChatGPT
โœจ ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ: Todoist, Trello, ClickUp, Calendly and Google Calendar
โœจ ๐ƒ๐ข๐š๐ฅ๐ž๐ซ๐ฌ: Avaya, Odigo, CallHippo, Kixie, Vonage, Livevox, Ring Central, Mojo
โœจ ๐‹๐ž๐š๐ ๐†๐ž๐ง๐ž๐ซ๐š๐ญ๐ข๐จ๐ง: LinkedIn Sales Navigator, ZoomInfo, Rocketreach, Apollo.io, Hunter.io
โœจ ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง: WeChat, Viber, Signal, WhatsApp, Telegram, Zoom, Skype, Slack, Discord, Microsoft Teams, Google Meet
โœจ ๐ƒ๐จ๐œ๐ฎ๐ฆ๐ž๐ง๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ: CamScanner, DocuSign, Adobe Fill, Google Suites (Google Drive, Google Sheets, Gmail), Microsoft Office 365 (Excel, Word, PowerPoint, OneNote, Outlook, SharePoint, OneDrive)

Now, congrats on making it to the end of my introduction! If you're ready for more awesomeness, I'm your final destination.

Let's start this virtual adventure together! ๐Ÿš€

Oh, and here's a virtual high-five for reaching the end: ๐Ÿ™Œ

Yours in virtual awesomeness,
Ferbee Faye ๐Ÿฆ„

Ferbee Faye Carandang Cepillo
Carmona, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Attention to Detail
Problem-Solving
Computer Skills
Document & Time Management
Organization
Confidentiality
Communication
Customer Service

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Science in Criminology

LUNA GOCO COLLEGES INC. (LGC) - Commits to providing a holistic education that will help develop graduates who are competent and proactive members of society.

July 2023 - Present (Part-Time)
EcoGen Technologies
(Virtual Administrative Assistant)

Ecogen Technologies offers sustainable energy solutions for businesses, providing clean, reliable power even in remote locations. I conduct research on cleantech and renewable energy, organize documents, manage emails, maintain calendars, assist with data entry, and provide general administrative support, ensuring tasks are completed efficiently and accurately.

January 2022 - Present (Part - Time)
Spinelli Commercial Capital
(Cold Caller / Lead Miner)

SPINELLI Commercial Mortgage Capital specializes in custom-tailored financing for commercial real estate. I cold-call 250 US real estate leads, book meetings via Calendly, update data in a shared spreadsheet, and mine data on a real estate website.

March 2022 - January 2024
Parkbench
(Appointment Setter)

Parkbench is an all-in-one sales & marketing platform for real estate professionals, helping them build their brand, attract clients, and support their communities. Conducting phone calls, gathering business information, and scheduling appointments are key aspects of the role, with a focus on securing high-quality interviews efficiently.

April 2023 - Present (On-Call Job)
Borderland Bushcraft
(Executive Assistant)

Borderland Bushcraft in the UK specializes in wilderness survival skills, offering training courses, workshops, and guided adventures. Tasks include requesting VAT invoices, reconciling invoices in Xero, data entry, research, email management, calendar reminders, approving timesheets, managing the CEO's calendar, cleaning up email, requesting invoice statements, product listing on eBay, and filing employee contributions in Nest Pension website and updating information in Xero.

April 2023 - June 2023
Non-Profit Specialists
(Executive Assistant)

Non Profit Specialists is a highly dedicated team with over 28 years of experience in the charity sector, specializing in providing end-to-end ACNC registration services for organizations in Australia. My role include answering phone calls, booking meetings, following up on inquiries, entering data, tracking tasks, chasing clients for documentation, setting reminders, and personalizing templates.

July 2022 - July 2022
Baytech Digital (One Time Project)
(Telemarketer)

Baytech, a leading web design and digital agency in Silicon Valley, contact potential clients remotely as a lead generator, offering digital web services to help achieve their company's desired business goals, closing deals independently or arranging appointments for senior staff, and sending emails with the details of the services offered, following up on inquiries and responding to emails.

May 2022 - June 2022
EVEVE (1 Month Campaign)
(Lead Generation Specialist)

Eveve supplies online reservation systems for restaurants globally and is currently reaching out to US restaurants, persuading decision-makers to schedule appointments with their portfolio manager. They facilitate connections between restaurants and diners through a real-time reservation system and maintain progress data in Google Sheets.

2017 - 2018
Alorica
(Customer Service Associate)

Handled Amazon account: Assisted customers in placing orders, tracked and processed replacements, provided sales information, explained bills, and recommended products. Also managed Comcast account: Handled customer complaints, performed basic troubleshooting for landline, cable, and internet issues, processed payments, and suggested suitable products and services.

2019 - 2021
ARB Call Facilities
(Loan Originator)

Handled accounts including FIRST LOAN, COMET LOANS, and BETTER DAY LOANS, tribal payday loan alternatives in the United States, offering short-term, high-interest loans. Filtered customers based on qualification guidelines, offered personal or business loans, and processed loan contracts and applications, achieving monthly targets and receiving an award for the Highest Loan Amount in October 2019.

2022 - 2022
Tata Consultancy Services
(Senior Process Associate)

Handled accounts for EDF Energy Limited, a British Energy company, answering calls, assisting with billing inquiries, processing payments, and resolving customer issues. Recognized as an Outstanding Agent Performer in March 2022.

My Services

Appointment-Setting / Cold Calling

Sales PRO | Business Growth | Results- Driven | Qualified Appointments

Customer Service Associate

Best Customer Experience Provider | Tech Savvy | Empathy | w/ High Speed Internet

Executive/Admin Assistant

Right Hand to CEOs and VPs | Empowering clients like you to ENJOY LIFE | The missing piece to your business success.

Testimonials

Author

Sophia W.

"Ferbee is absolutely incredible! She has been such a reliable, communicative and hard working asset to my team and I would not hesitate in recommending her!"

Author

Darren L.

"Ferbee has been an absolute pleasure to work with. She has consistently completed the Appointment Setting milestones set to her on time. She is also very responsive to messages which makes communication a breeze. The only reason the current contract is ending is because we hit the 200 milestone limit. I would highly recommend Ferbee Faye for anyone looking for her services."

Author

Jaqueleen C.

"Great communication and easy to work with. Thank you!"

Author

Matthew Kemp

"I hired Ferbee Faye to work with us initially on a part-time basis back in March 2022. She quickly became such a valuable resource that she then transitioned to working in this role full-time and has been doing so for close to a year. She is prompt, reliable, and a clear communicator. I've found her a pleasure to work with because of her attitude. When searching for someone to work with online, there can be a concern about the other person's dedication to what you need them to do - you don't have to worry about this with Ferbee Faye. I have thoroughly enjoyed working with her."

Author

Denise

"Ferbee is awesome. She has been making cold calls and mining data from websites. She is very smart. Her work is done on time and she is very responsive."


Works

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Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Carmona,
Philippines


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