Hey I am Crizthel Lied

More Info About Me

Hello, I’m Crizthel, 30, from Bulacan, Philippines, and a graduate of the Computer Secretarial program at Bulacan Polytechnic College.

With eight years of experience across various industries, I have developed strong adaptability, honed diverse skill sets, and worked effectively with people from different backgrounds. I am a goal‑oriented team player who can work with minimal supervision, while demonstrating leadership and responsibility in every task assigned.

I am now seeking opportunities to contribute my expertise to clients and businesses, while continuing to learn and grow. I believe in building mutually beneficial relationships that foster both personal and professional success.

Crizthel Lied Veloria
Bulacan, Philippines
vcrizthellied@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

CRO Specialist
E-Commerce Manager
Automation Manager (GHL, Click Funnels)
Customer Chat Support
Analytics and Reporting
Strategy Development
Social Media Management
Data Entry
Content Creator

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Computer Secretarial

Bulacan Polytechnic College

February 2024 - Ongoing
Hoka Lash
(Social Media Manager/Brand Manager)

Identified audiences and chose optimal platforms (LinkedIn, Instagram, Shopify) to drive engagement and leads.

Crafted platform-specific content and visuals with targeted messaging.

Responded to comments and messages promptly to nurture community interaction.

Managed content calendars and scheduled strategic posts for steady presence.

Drove organic growth and lead generation through ad campaigns and influencer collaborations.

Oversaw Shopify store operations: product launches, discounts, promotional banners.

Conducted Shopify A/B testing on product pages and campaigns to boost conversions.

Executed segmented email & SMS campaigns using GHL Automation for higher engagement.

Optimized ClickFunnels and GHL-driven funnels to streamline user journeys and amplify conversion outcomes.

2022 - 2023
Plus Size Corner and Nice Collection
(Social Media Manager)

Tasks:
- Identify target audiences and determine the most effective platforms for engagement.
- In charge of creating eye-captivating contents
- Respond to comments, messages, and enquiries to maintain a positive online environment.
- Plan and schedule social media posts to maintain a consistent posting schedule.
- Creating an organic advertisements to increase audiences and leads

2021 - 2024
Telco Services Australia
(Customer Chat Support)

- Providing information on products or services and ensuring a positive customer experience throughout the interaction.
- Responding promptly and accurately to customer inquiries with a focus on quality service.
-Handling multiple customers, tools, and concerns simultaneously
-Collaborating with other Team to escalate complex issues or provide additional support when necessary.
-Documenting transcript, issues, and resolutions accurately within the company's systems.

2016 - 2021
Concentrix Philippines
(Customer Service Support (Voice) and Reporting Admin)

-Adhering company's guidelines, procedures, and scripts to ensure consistent high-quality service to the Customer
- Conduct outbound calls to provided leads who may not be familiar with the product or service and offer plan upgrades
- Able to handle inbound calls to answer customers' inquiries.
-Maintaining a compose and positive tone while on call

-Providing start, in progress, and end of the day reports
-Collecting and compiling data from 2 Manila Sites within the same organization
-Creating regular reports, often using software like Excel to present the collected data in a structured and understandable format to be shared with Leads and Bosses


Works

Sample of Social Media Ma...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bulacan,
Philippines
Email :
vcrizthellied@gmail.com


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